How does the LekkeSlaap  integration work?

You're in charge of pricing and occupancy management by simply sending your rates, availability, and restrictions to LekkeSlaap. RoomRaccoon's Channel Manager will automatically update any bookings and changes made to the reservations on Lekkeslaap, to RoomRaccoon.

Please note: LekkeSlaap’s integration with RoomRaccoon is a two-step process, so the connection must be requested on both platforms. 

Important to know

Lekkeslaap takes full payment from the guest before the booking is confirmed. This means that when the reservation reaches RoomRaccoon, it has already been paid. However, LekkeSlaap has not yet built support for payment information in the connection. As a result, RoomRaccoon will always display the full balance as outstanding.

What this means for you

• You will need to manually record the payment on the reservation in RoomRaccoon.

• Booking confirmations sent from RoomRaccoon will show that the full amount is still due, even though payment has already been collected by LekkeSlaap.

• If your property requires guests to complete payment before they can finish online check-in, and the payment hasn’t been manually recorded yet, guests may not be able to complete the online check-in.

Before we activate the LekkeSlaap connection, you will need to:

• Confirm that you understand and accept the current limitation.

• Ensure your team is prepared to manually manage payments for LekkeSlaap bookings until this functionality is made available.

Requesting the Connection

Before you connect to LekkeSlaap, you need to set up your rates in RoomRaccoon.

• Read more about setting up your rates here. 

• We recommend you use derived rates for your channels.

If you do not use derived rates currently in RoomRaccoon, we may ask you to fix your structure before setting up the connection. 

Adding existing LekkeSlaap reservations into your RoomRaccoon calendar

With LekkeSlaap reservations, we usually import the reservations manually through the import sheet during implementations, or you do it manually. If you do not add the future LekkeSlaap reservations by yourself in RoomRaccoon, or provide us with the import sheet during the implementation, RoomRaccoon is not responsible for overbookings or any other issues you could face.

Important: Any modifications for these manual reservations in the future need to be done manually as we do not have a way of changing that for you.

Requesting the connection with LekkeSlaap: please reach out to our team.  

Important: Please remember that we can only connect a category and rate once per channel. This means that if you connect a Category A from RoomRaccoon to Category A in LekkeSlaap, you cannot connect Category A in RoomRaccoon again to Category B from LekkeSlaap. The same logic applies with rate types.