How to Connect to Hotelbeds

Hotelbeds is an independent company that contracts hotel rooms and other travel services from travel suppliers and markets them to third-party resellers, typically online travel agencies (OTAs), travel agents, tour operators, airlines, and loyalty membership programs.)

A Hotelbeds Account Manager will work with you to help grow your business. Use this connection to maximise occupancy by tapping into a network of global markets of high-value clients. Hotelbeds is committed to maximising occupancy, developing world-class marketing solutions, and being the cost-effective partner you can trust.

What you need to know before connecting

HotelBeds only has one rate plan that needs to be connected, so you will only need the base rate plan to connect with HotelBeds.

Example: Double Room - OTA 2p rate plan, Triple Room - OTA 3p rate plan, or you can create a new HotelBeds rate plan if you want to have a different rate on HotelBeds:

Double Room - HotelBeds 2p, Triple Room - HotelBeds 3p

IMPORTANT: We are not importing any reservations made before the connection. You should do all of that by yourself, either during the implementation process with the help of your implementation manager or by adding them manually after the implementation is completed.

How to initiate the connection?

Step 1: Register with your details to open an account with Hotelbeds. 

Step 2: Once your Hotelbeds account is set up, you need to provide us with the following information to complete the connection: 

1. HSI Username + HSI Password + Hotelbeds Account ID (You must contact your account manager to get this information).

2.  HotelBeds room category ID and the category name it belongs to in RoomRaccoon (You can find your HotelBeds category ID through MaxiRoom).

3. HotelBeds Rate plan ID and the rate plan name it belongs to in RoomRaccoon. (You can find your HotelBeds rate plan ID through MaxiRoom).

Example of how the information should look:

HSI Username + HSI Password + HotelBeds Account ID: HC000000 + HC000000 + 12345

HotelBeds Category ID: DBL_ST - RoomRaccoon category name: Double Room

HotelBeds Category ID: TPL_ST - RoomRaccoon category name: Triple Room

HotelBeds rate plan ID: 359 - RoomRaccoon: OTA non-refundable, 357 - RoomRaccoon - OTA Standard

Step 3: Request this connection by submitting a ticket via the Help Centre with the information you gathered from Step 2.

Step 4: After you provide us with this information, we will connect you and inform you once we are done so you can confirm that everything is working correctly on your side.

Good to know

• There is no added cost to connecting with booking channels on RoomRaccoon.

• Read the following article to learn how to map rate plans to channels.

• Make sure that every rate you have in Hotelbeds is created in RoomRaccoon as well before requesting this connection.

• For any changes in your HotelBeds account, you must contact your HotelBeds account manager.