How to add a Room (Unit)

Modified on Wed, 1 Oct at 9:26 AM

Once you’ve created your room categories, you’re ready to start adding your actual rooms or units. Each bookable room must be assigned to a room category to appear in your Booking Engine.

Steps to Add a Room

  1. Navigate to My Property > Add Room.

  2. Check the counter to see how many active rooms you can still add with your current subscription

  3. If room slots are available, add your new room right away.

  4. If you've hit your limit, you'll be guided to the billing page to request more rooms.

Note: Rooms without a category won’t be shown in the Booking Engine.

Room Setup Fields

Room Number

  • Influences the sorting order in your calendar.

  • Use 0 to display the room at the top and 99 to place it at the bottom.

  • Not mandatory—great for teams preferring a name-based view.

Room Name

  • Give each room a clear and recognizable name (e.g., Blue RoomLodge Suite).

  • Appears in:

    • Your internal agenda

    • Guest booking confirmations

    • Invoices

  • Helps staff quickly identify rooms when assisting guests.

Assign a Room Category

  • Use the dropdown to select a pre-created category.

  • You can assign multiple rooms to one category.

  • Essential for connecting availability to OTAs and your Booking Engine.

What Are Grey Rooms?

Grey rooms are non-bookable units that don’t affect your occupancy or revenue stats—but can still generate invoices. Use this for:

  • Meeting rooms

  • Wedding venues

  • Storage units

  • Staff rooms

Even without a room category, grey rooms:

  • Can appear on invoices

  • Are tracked in performance reports

  • Are excluded from occupancy and revenue reports

Please follow this guide on how to add a grey room to your property. 

Read all the FAQs about grey rooms here.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article