Discount codes are a great tool to keep guests coming to your property as well as giving them something to look forward to. 

• Implement a pop-up on your website where the code is visible and directly links to your RoomRaccoon booking engine. Add the discount code to your booking engine link and let people book through the link to directly get the discount. For more on how to create a discount pop-up on your website, click here. 

• Include a discount code in the post-stay document; to thank your guests for their stay and reward them with a returning guest discount.

• During the low season, send a mass mail to your guests with a discount code. You can find their email details in the booker profiles. 

• If you want to give a one-time discount to a guest, for example, to accommodate the guest in case of a complaint, you can also set the code for one-time use.

Creating Discount Codes 

To create a discount code, please refer to this article.

To create a gift voucher, please refer to this article. 

Different Discount Code Options 

RoomRaccoon allows you to create direct links for your guests so they can have a discount code automatically applied. Simply modify the link on the button of your website to redirect your customers to your Booking Engine.

Discount Code 

To simply add the discount code to your booking engine, add the following to your booking engine URL; 

The part after the = is the discount code. 

Example: 

https://booking.roomraccoon.com/HotelHollywood/en/?coupon=DIRECTBOOKING

Specific Dates + Discount Code 

It could be that you only want to show the discount code for a certain period of time, like for example for the December holidays, or a Spring deal. This means you have to add the date to the URL as well as the discount code; 

Example: 

https://booking.roomraccoon.com/HotelHollywood/en/?dateStart=2024-10-31&dateEnd=2024-11-03&coupon=SPRINGBREAK 

Discount Code + Specific Room Type(s)

Going one step further, you can manipulate the link to only show a specific room type. You can find the room type code number by: 

Navigate to the My Property module > open the category by clicking on the name > copy the 5 digit code from the URL: https://rms.roomraccoon.com/admin/types/85045/

You can add it to your booking engine link like so;

Example: 

https://booking.roomraccoon.com/HotelHollywood/en/?coupon=DIRECTBOOKING&roomTypes=42058,64698

Specific Dates + Discount Code + Specific Room Type(s)

To combine all these different alterations, please use the & sign and add them together. 

Example: 

https://booking.roomraccoon.com/HotelHollywood/en/?dateStart=2024-10-31&dateEnd=2024-11-03&coupon=SPRINGSPECIAL&roomTypes=91470