The Dormakaba integration allows you to issue secure keycards directly from RoomRaccoon, streamlining your check-in process and improving the guest experience. Dormakaba is a globally trusted electronic door lock system, offering flexible, secure access control tailored to hospitality needs.

How to Activate the Connection

To set up the integration, please follow these steps:

1. Provide your static, external IP address

   • Ask your IT or internet provider for this information.

2. Open and share the communication port

   • Your network administrator must open a communication port.

   • Once open, send us the port number.

   • Note: RoomRaccoon cannot open the port on your behalf.

3. Provide the encoder ID

   • This is typically 01, but confirm with your Dormakaba system.

4. Let RoomRaccoon handle the rest

   • We’ll connect the system and complete the door mapping for you.

Note: This integration uses one upgrade slot.

How It Works

Once activated, a door icon will appear in every RoomRaccoon reservation.

To issue a keycard

1. Open the reservation.

2. Click the door icon.

3. Enter the guest’s check-in and check-out times.

4. Click Create.

A valid key is generated automatically for the guest's stay period.

Good to Know

• Dormakaba system setup (IP, port, network) must be handled by your IT provider or Dormakaba directly.

• RoomRaccoon facilitates the integration only after receiving all required technical details.

• Ideal for properties looking to simplify access control and reduce manual steps.