Whether you're beginner with RoomRaccoon, or you've just introduced a new team member to your hotel; Learn the ropes in reservation management by watching our operations training tutorial. This tutorial provides the necessary information to navigate your daily operations confidently.
Content
1. Intro
2. How to create a booking
3. Bookers and guests
4. How to deal with group reservations
5. How to link reservations
6. How to deal with cancellations and no-shows
7. How to check a reservation in and out
8. How to change prices in a reservations
9. Add-ons
10. Invoicing
11. Credit Invoices
12. Payments
13. Payments with RaccoonPay
14. How to send documents
15. Reservation tools
16. Colours in the agenda
17. How to work with the drag & drop in the agenda
18. Grey rooms
19. List view and custom filters
20. Dashboard
21. Breakfast list
22. Housekeeping
23. Cash drawer
24. Debtor report
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