Operations Training

Modified on Thu, 25 Jul at 12:02 PM

Whether you're beginner with RoomRaccoon, or you've just introduced a new team member to your hotel; Learn the ropes in reservation management by watching our operations training tutorial. This tutorial provides the necessary information to navigate your daily operations confidently. 

Content


1. Intro
2How to create a booking
3Bookers and guests
4. How to deal with group reservations
5. How to link reservations
6. How to deal with cancellations and no-shows
7. How to check a reservation in and out
8How to change prices in a reservations
9. Add-ons

10. Invoicing
11. Credit Invoices
12. Payments
13. Payments with RaccoonPay
14How to send documents
15Reservation tools
16. Colours in the agenda
17. How to work with the drag & drop in the agenda
18. Grey rooms
19. List view and custom filters
20. Dashboard
21. Breakfast list
22. Housekeeping
23Cash drawer
24. Debtor report

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