Security Enhancement Update

Modified on Tue, 08 Nov 2022 at 04:28 PM

Our latest system update is all about security and protecting your data. 


Currently many of our clients use one login for all staff within the property. With Monday’s release this will no longer be possible and all users will need to use their own logins. 


What does this mean for you?


  • If one user is currently logged in with a login (email address) and an additional user tries to access the system using that same login, the first user will be logged out of the system.


  • All employees and individuals that access your system will need their own logins created.



How do I manage users and their access?








What are the benefits of this update?


  • Your system access will be more secure by creating various logins with different levels of system access.


  • You will better be able to track the activity of individual employees within the system.


  • You will receive an email notification to your administrator email address when a new browser or device logs into your RoomRaccoon account.




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