To manage taxes correctly in RoomRaccoon, you need to:
Create your tax rules
Assign those taxes to the correct ledgers
This ensures your financial reports reflect your tax obligations accurately.
Step 1: Set up your tax rules
Go to Account Settings
Scroll to Tax Rules
Create or edit a tax rule - For each tax (e.g. state tax, local tax, hotel tax):
Enter the tax name and percentage
Select the categories the tax applies to, such as:
Accommodation
Add-ons
Choose how the tax is calculated -Select whether the tax is calculated on:
Net amount, or
Gross amount
Manage OTA tax exemptions - You can control how taxes apply to specific channels:
Select which OTAs should be excluded from the tax rule
This allows flexibility depending on how each channel handles taxes
Step 2: Link taxes to ledgers
After creating your taxes, you must assign them to the correct ledgers.
Go to Finance
Open the Ledgers tab
Assign taxes to a ledger:
Select the relevant ledger (e.g. accommodation, food and beverage)
Click Applicable Taxes
Choose the taxes that apply
Click Save
Important: if an add-on is linked to a ledger:
Do not apply tax rules directly to the add-on
Always apply taxes through the ledger
This keeps your financial reporting consistent and accurate.
Result
Once your taxes and ledgers are configured:
Taxes are applied correctly across your reservations
Financial reports reflect accurate tax amounts
You maintain consistency across all revenue streams
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