How to Download Bookers & Guests Lists from RoomRaccoon

Modified on Wed, 14 Jan at 8:00 PM

You can download a complete list from your RoomRaccoon account at any time. This is useful for reporting, operational planning, or sharing information internally.

Follow the steps below to export your booker & guest lists as an Excel file.

How to Download the List

  1. Log in to your RoomRaccoon account.

  2. In the left-hand navigation menu, click Bookers and Guests.

  3. Open the Bookers or  Guests tab at the top of the page.

  4. Scroll to the bottom of the page.

  5. Click Download list.

  6. Open the Excel file from your computer’s downloads folder.

Information Included for Guests

The downloaded file includes the following guest details (where available):

  • Name

  • Guest type

  • Email address

  • Phone number

  • Street

  • House number

  • Postal code

  • City

  • Country

  • Transaction date

  • Preferred room

  • Flight number

  • Car registration number

  • Requested meal time

  • Purchase order number

  • Dietary requirements

  • Date of birth

  • ID number

  • ID type

  • Company

  • Language

Information Included for Bookers

For bookers, the export includes:

  • Preamble

  • First name

  • Initials

  • Surname

  • Company

  • Address

  • Postal code

  • City

  • Country

  • Language

  • Email address

  • Phone number

  • Transaction date

  • Additional booker information

  • Negotiated rate

Good to know

  • The lists are downloaded as an Excel file.

  • Only information that has been entered into RoomRaccoon will appear in the export.

  • The file can be filtered or edited locally for further analysis.

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