How to Close Check-in or Check-Out on a Rate

Modified on Mon, 17 Apr 2023 at 11:57 AM

Closing check-in or check-out is a rate restriction in which you determine on which days you cannot arrive or depart for a selected rate. This is not the same as closing the room because guests can book in advance over a specific period, it is simply restricting the arrival and departure dates. 


There is more than 1 way to close it: manually day by day or using one of the pencils in the rates & availability tab.


How to close check-in and check-out manually day by day


  1. Navigate to the Channel Manager Tab to access your rates and availability.


  1. Select the date range and category of the rates you want to restrict or select all categories



  1. Click the drop-down of the rate you want to close the check-in or check-out.


  1. Click on the box you want to tick for closing it. Here you can close/open the check-in & check-out and set minimum & maximum stay.


How to close check-in and check-out using the big pencil


  1. Follow the steps 1 and 2 of the above.

  2. Click on the big pencil next to the category type you selected

  3. Select the date range, the days of the week and the rates this restriction should apply. You can check what you are about to change in the summary column on the right. Click synchronise when you are happy with the selections.


How to close check-in and check-out using the small pencil


  1. Follow the steps 1 and 2 of the above.

  2. Click on the small pencil next to the category you selected


  3. Select the date range, the days of the week and the rates this restriction should apply. You can check what you are about to change in the summary column on the right. Click synchronise when you are happy with the selections.




Good to know


  • For more on how to close or block a room, click here


  • Closing check-out and check-in for a rate is different from closing a room, for more on this click here. 






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