Are you ready to take full advantage of the RoomRaccoon platform?
Our customer training is designed to help you and your staff sharpen your skills and take full advantage of the many powerful features and tools. This is an excellent opportunity to make progress towards your goals, such as automating more tasks, increasing bookings, or implementing dynamic pricing strategies.
See the full schedule below and register for your sessions.
Online System Training
Ongoing training is important. RoomRaccoon hosts two cycles of expert instructor-led sessions each month to teach you how to use and navigate the RoomRaccoon system and features. Each cycle spans four days; you can register for them individually or for the full cycle.
The objective is to help you run your day-to-day operations more effectively and better utilize system functionalities.
Topic: Operational Training
Date: 4 December 2023
Time: 15:00-16h30 (GMT+2)
Learn more and Register here
Date: 11 December 2023
Time: 10:00-11h30 (GMT+2))
Learn more and Register here
Topic: Managing Rate Plans
Date: 5 December 2023
Time: 15:00-16h30 (GMT+2)
Learn more and Register here
Date: 12 December 2023
Time: 10:00-11h30 (GMT+2)
Learn more and Register here
Topic: Booking Optimisation Training
Date: 6 December2023
Time: 15:00-16h30 (GMT+2)
Learn more and Register here
Date: 13 December 2023
Time: 10:00-11h30 (GMT+2)
Learn more and Register here
Topic: Understanding RoomRaccoon Reports
Date: 7 December 2023
Time: 15:00-16h30 (GMT+2))
Learn more and Register here
Date: 14 December 2023
Time: 10:00-11h30 (GMT+2)
Learn more and Register here
Cost of Online Training Sessions:
1 Raccoon Training Token per session If you attend ALL sessions in a 4 day cycle, it will only cost 3 Raccoon Training Tokens.
Click here to learn more about our Raccoon Training tokens.
Webinars
We host Webinar Wednesdays where you can learn about a particular topic of interest such as system modules and partner connectivities. Our aim is to inform you about the tools available and which you can connect to, how to use it and how it affects and/or improves your daily operations.
We also discuss industry trends and practices and how to capitalize on them using your RoomRaccoon system.
Topic: Partner Connectivities - RoomKey & Guest Management services
Learn more about the connections we have available with our partners when it comes to moving to digital room keys and guest management solutions.
Date: 6 December 2023
Time: 16h00 (GMT+2)
Learn more and Register here
Topic: Managing ad hoc rates
Learn about tips and tricks to manage your rates ad hoc based on supply and demand.
Date: 6 December 2023
Time: 16h00 (BST) / 18h00 (GMT+2)
Learn more and Register here
Topic: Partner Connectivities - RoomKey & Guest Management services
Learn more about the connections we have available with our partners when it comes to moving to digital room keys and guest management solutions.
Date: 13 December 2023
Time: 1h00 (GMT+2)
Learn more and Register here
We would be delighted to have you join our training sessions and welcome your questions!
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