How to Deactivate Online Guest Self Check-Out?

You can deactivate your online guest self check-out by permanently deleting the guest checkout document from your Property Management System (PMS) if you choose not to use it. Please double-check that the template is deleted in all languages. 

How to deactivate online guest self check-out? 

Step 1: Click on the Documents Module on the left of your screen.

Step 2: Under the Set Up tab, scroll down to the documents titled ‘Guest Self Check-Out’ and ‘Guest Self Check-Out Confirmation.’ Then click on both to open them.

Step 3: On each document, scroll all the way down and click on “Delete this Document Permanently.”

Step 4: You will receive a message from RoomRaccoon asking you if you are sure that you would like to delete the document. If you are sure, click OK.

Step 5: The document will be deleted, and your online checkout will be deactivated. 

Good to know

• Read the following article to learn how to set up the online checkout feature.

• Read the following article to learn what the online checkout feature is about.