You can deactivate your online guest self check-out by permanently deleting the guest checkout document from your Property Management System (PMS) if you choose not to use it. Please double-check that the template is deleted in all languages.
How to deactivate online guest self check-out?
Step 1: Click on the Documents Module on the left of your screen.
Step 2: Under the Set Up tab, scroll down to the documents titled ‘Guest Self Check-Out’ and ‘Guest Self Check-Out Confirmation.’ Then click on both to open them.
Step 3: On each document, scroll all the way down and click on “Delete this Document Permanently.”
Step 4: You will receive a message from RoomRaccoon asking you if you are sure that you would like to delete the document. If you are sure, click OK.
Step 5: The document will be deleted, and your online checkout will be deactivated.
Good to know
Read the following article to learn how to set up the online checkout feature.
Read the following article to learn what the online checkout feature is about.
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