How to Use the Channel Manager Sync Toggle?

Modified on Mon, 29 May, 2023 at 1:20 PM

RoomRaccoon allows you to adjust your prices and restrictions in many different ways, including a mass adjustment using the pencil icons for up to one year at once. 

However, you will trigger the individual update pop-up when you individually update your rates and restrictions more than five times and exceed the individual rate update limit. 

Why does this happen?

Adjusting rates manually is time-consuming, and you will likely make errors, so your system suggests a quicker and simpler solution. You also order your system to constantly send new updates to your OTA's and Booking Engine with each manual update. This can overload your system and make your account slow until all the updates are synchronised.

If you want to proceed with the manual rate and restriction changes, you can use the channel sync toggle that lets you disable your channel manager to make all your desired rate and restriction changes in one go without exceeding the individual rate update limit and triggering the individual update pop-up.

How does the channel sync toggle functionality work? 

When you disable the channel sync toggle, no rate updates will be sent to the Booking Engine or booking channels. You can make as many individual rate and restriction updates as you please without triggering the limit, which prevents you from updating the rates for an hour. 

Once you have implemented all the changes, you can enable the toggle again, and all updates will be sent immediately.  

How to access the channel sync toggle? 

Step 1: Click on the Channel Manager Module on the left of your screen and navigate to the Rates & Availability tab. 

Step 2: You will access the channel sync toggle on the top left corner of your screen.

Good to know: 

  • The toggle will always be on, meaning that rate updates will always send as expected (unless you manually disable the toggle). You cannot leave the channel manager module without enabling the toggle again. This is because we always want to ensure that the latest rates in the channel manager have been updated.

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