Why I Can’t Change the Date on an OTA Booking

Modified on Wed, 12 Apr 2023 at 09:14 AM

In RoomRaccoon you are able to change the dates of a reservation of a direct booking that has been made manually or via the booking engine. OTA reservations cannot be changed in RoomRaccoon as any date changes need to be made on the OTA and communicated through to RoomRaccoon.


Contact the OTA directly and request the change, this will be communicated to RoomRaccoon through the channel manager.


Good to know


  • For more on how to make changes to existing reservations, click here.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article