How Can I Change Credit Card Information Stored in the Booker Profile?

If you’ve made a mistake when capturing the credit card details of a booker on RoomRaccoon, you can delete the booker and re-add them with the correct credit card details. Alternatively, you can use the correct credit card in the reservation payments.

To delete the booker

1. ClickBookers & Guests Module on the left of the screen..

2. Click on the pencil icon next to the booker.

3. Scroll all the way down and click on “Delete Booker”.

4. Add a new booker on the booker section by clicking on “+ new guest or company”.

5. Fill in guest details and add the credit card details.

Good to know

• Deleting the booker will result in deleting the history of past reservations as well.