Booking Confirmation for Returning Guests

Modified on Mon, 14 Nov, 2022 at 11:21 AM

This will send an email document with the reservation confirmation when the system recognises that this is a returning guest via their email. If this document is configured, the initial booking confirmation email will not be sent so that the guest can receive the personalised booking confirmation document. 

Why should I use this document

The booking confirmation for returning guests is used for returning guests to receive a different reservation confirmation. This is further confirmation for you that the guest is a returning guest. 

When should I use this document

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