How to Change the Bank Number in My Account

If you want to change your billing account due to a change of ownership or you have changed banks you can simply make the change in the billing tab.

How to Change my bank number

1. Click on the Settings Tab on the left of the screen and navigate to the Billing Tab.

2. On the left side of the screen click on the pencil icon next to 'E-Mandate' to access the banking detail field. 

3. Update the banking detail field with the new bank account number and additional details such as BIC, Account Holder information etc. 

4. Click Save 

Good to know

• Please ensure that you have updated this information in your account settings too. Updating banking details is important as this is the information used by RoomRaccoon to charge your monthly subscription. 

• South African clients need to update the e-mandate. For more on how to set up the monthly subscription in South Africa, click here.