The RaccoonPay Rebate is a discretionary discount program available exclusively to eligible RaccoonPay users based on payment volume. It is designed to offer a monthly rebate on specific transaction types processed via RaccoonPay.
Who Is Eligible?
- Eligibility is limited to customers using RaccoonPay.
- The rebate is available only for accounts operating in one of the following currencies: EUR, GBP, USD, or CAD. Accounts operating in CHF, SEK, or other currencies are excluded.
How does the Rebate Work?
A fixed share is applied to Visa and Mastercard payments only.
- Exception: Mastercard Debit transactions for Netherlands-based properties are excluded.
- Other payment methods (e.g., AMEX, iDeal, Bancontact) are not eligible.
Rebate Application
Any eligible rebate is credited to your next invoice:
- Monthly subscription: Rebates from the current month will be applied to the next month's invoice. E.g. January rebate will appear in the February invoice.
- Annual subscription: Monthly rebates are accrued and credited on the next annual invoice.
How to benefit from the RaccoonPay Rebate
You can contact your Customer Success Manager to know if your account is eligible, what the requirements are, and if it is possible to enable it for your account.
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