What to Do When an Invoice Has Been Rejected (IT)

When it receives the invoice, the Exchange System - Agenzia Delle Entrate performs a formal check on the file and if it detects errors, it rejects the invoice by sending an error message with the reason. The error includes a code that is in parentheses at the end of the message

Hover your mouse over the word "Rejected". You will see the error code

Look for the code in the list below and its solution

See the below codes and the actions you may take.

Legend

CedentePrestatore - Receptive structure CessionarioCommitore

- Customer

Code 00001 Invalid file name

• Open a new ticket with the invoice number

Code 00002 Duplicate file name

• Your invoice has been received twice by the Revenue Agency and the second time it was sent it was rejected because it was double.

Check-in your tax drawer in the portal of the Revenue Agency, if your invoice is present, open a ticket for us to change the status to approved.

Code 00003 The file size exceeds the allowed size

• Open a new ticket with the invoice number

Code 00100 Signature certificate expired

• Open a new ticket with the invoice number

Code 00101 Signature certificate revoked

• Open a new ticket with the invoice number

Code 00104 CA (Certification Authority) not reliable

• Open a new ticket with the invoice number

Code 00107 Invalid certificate

• Open a new ticket with the invoice number

Code 00103 The digital signature affixed lacks the time reference

• Open a new ticket with the invoice number

Code 00105 The time reference of the digital signature affixed is not consistent

• Open a new ticket with the invoice number

Code 00106 Empty or corrupt file / archive

• Open a new ticket with the invoice number

Code 00200 File does not conform to the format (the exact indication of the non-conformity is given in the description of the message)

• In the description of the error, you will find the indication of the field that has not been accepted by the Revenue Agency. Edit the information in the customer profile. Update the customer.

• Resend the invoice and by opening a new ticket with the invoice number

Code 00201 More than 50 format errors found

• Open a new ticket with the invoice number

Code 00300 1.1.1.2 <IdCodice> not valid, IdTransmitter / IdCodice of "DatiTrasmissione" not valid

• Open a new ticket with the invoice number

Code 00301 1.2.1.1.2 <IdCodice> not valid

• Check that your VAT number is correctly written in RoomRaccoon (Click on the gear - check the data in the "Account" tab)

Code 00302 1.2.1.2 <CodiceFiscale> not valid

• Verify that the "CedentePrestatore" tax code is valid

Code 00303 1.3.1.1.2 <IdCodice> or 1.4.4.1.2 <IdCodice> not valid

• Verify that the IdFiscaleIVA / IdCodice of the "Representative Tax" is valid.

• Open a new ticket with the invoice number

• Code 00304 1.3.1.2 <CodiceFiscale> not valid

• Verify that the Tax Code of the "Tax Representative" is valid. Correct it in the customer card. Update the customer and resend the invoice by Opening a new ticket.

• If you want to verify the correctness of the Tax Code, you can visit the Revenue Agency website

Code 00305 1.4.1.1.2 <IdCodice> not valid

• Verify that the IdFiscaleIVA / IdCodice of the "CessionarioCommistra" is valid. Correct it in the customer card. Update the customer and resend the invoice.

• If you want to verify the correctness of the VAT number, you can use the Revenue Agency website

Code 00306 1.4.1.2 <CodiceFiscale> not valid

• Check that the tax code of the "CessionarioCommranti" is valid, correct it in the customer card. Update the customer and resend the invoice.

• If you want to verify the correctness of the Tax Code, you can visit the Revenue Agency website

• Error code 00307 Tax Id of the ThirdIntermediaryOsubjectEmitter invalid

• Verify that the IdFiscaleIVA / IdCodice field of the "TerzoIntermediarioOSoggetto" is valid.

• If you want to verify the correctness of the VAT number you can use the Agenzia delle Entrate website

Code 00311 1.1.4 <CodiceDestinatario> invalid

• Check the Recipient Code: it may not be correct or may not be present on the IPA.

Code 00312 1.1.4 <CodiceDestinatario> not active

• Check the recipient code: it may not yet be enabled to receive the FatturaPA file

Code 00313 1.1.4 <CodiceDestinatario> used incorrectly

• If the Recipient Code is "XXXXXXX", check that the country contains a value other than "IT". If, on the other hand, the transferee / customer is Italian then the recipient code must be "0000000"

Code 00320 and 00324 1.4.1.1 Tax Id and 1.4.1.2 Tax Code not consistent

• An invoice is being sent that has an incorrect VAT number or tax code, i.e. not exactly those registered with the Chamber of Commerce (available to the Revenue Agency - VAT Control, Tax Code Control ).

• The same principle is also valid for the sender of the invoice, therefore the transferor /provider.

• Example: if a customer entered as a sole proprietorship enters the VAT number and not the registered personal tax code in the tax code field, the ES will discard the invoice for inconsistent data.

• Verify the correctness of your data entered for the transmission of the invoice or request the correct data from the transferee/customer. Update the customer card. In the invoice list, update the customer and resend the invoice.

Code 00321, 00322, 00325,00326 Verifies the correct value of the tax code, both for the transferor/provider and for the transferee/orderer, in cases where the VAT number is that of a VAT group.

• Check whether the tax code indicated on the invoice relates to the single participant of the group to which the transaction refers (both as transferor / provider and as buyer transferee).

Code 00400 _2.2.1.14 <Natura> not present compared to 2.2.1.12 <AliquotaIVA> equal to zero.

• In one or more items on the invoice, the VAT is 0% and the "Nature", that is the reason for the exemption, has not been indicated.

• If this is an error, write us a message with the invoice number and the VAT rate to be entered, we will modify the invoice for resending

• If it is correct that the VAT is 0%, write us a message with the invoice number and the exemption code among those listed below:

N1 - excluded pursuant to art. 1

N2 - not subject

N3 - not taxable

N4 - exempt

N5 - margin scheme - VAT not shown on the invoice

N6 - reverse charge / reverse charge

N7 - VAT paid in another EU country

Code 00401 2.2.1.14 <Natura> present against 2.2.1.12 <AliquotaIVA> different from zero

• Open a new ticket with the invoice number

Code 00403 2.1.1.3 <Date> after the date of receipt

• Open a new ticket with the invoice number

Code 00411 2.1.1.5 <DatiRitenuta> not present for at least one block 2.2.1 <DettaglioLinee> with 2.2.1.13 <Ritenuta> equal to SI

• Open a new ticket with the invoice number

Code 00413 2.1.1.7.7 <Natura> not present compared to 2.1.1.7.5 <AliquotaIVA> equal to zero

• Open a new ticket with the invoice number

Code 00414 2.1.1.7.7 <Natura> present against 2.1.1.7.5 <VAT rate> other than zero

• Open a new ticket with the invoice number

Code 00415 2.1.1.5 <DatiRitenuta> not present compared to 2.1.1.7.6 <Ritenuta> equal to SI

• Open a new ticket with the invoice number

Code 00417 1.4.1.1 <IdFiscaleIVA> and 1.4.1.2 <CodiceFiscale> not completed (at least one of the two must be completed)

• Check in the customer card if you have correctly entered the VAT number or the Fiscal Code. If they are filled in and correct, write us a message with the booking and invoice number.

Code 00418 2.1.1.3 <Data> prior to 2.1.6.3 <Data>

• Open a new ticket with the invoice number

Code 00419 2.2.2 <DatiRieievo> not present in correspondence with at least a value of 2.1.1.7.5 <AliquotaIVA> or 2.2.1.12 <AliquotaIVA>

• Open a new ticket with the invoice number

Code 00420 2.2.2.2 <Natura> with value N6 (reverse charge) against 2.2.2.7 <EsigibilitaIVA> equal to S (split payments)

• Open a new ticket with the invoice number

Code 00421 2.2.2.6 <Imposta> not calculated according to the rules defined in the technical specifications

• Open a new ticket with the invoice number

Code 00422 2.2.2.5 <ImponibileImporto> not calculated according to the rules defined in the technical specifications

• Open a new ticket with the invoice number

Code 00423 2.2.1.11 <PrezzoTotale> not calculated according to the rules defined in the technical specifications

• Open a new ticket with the invoice number

Code 00424 2.2.1.12 <AliquotaIVA> or 2.2.2.1 <AliquotaIVA> or 2.1.1.7.5 <AliquotaIVA> not indicated in percentage terms

• Open a new ticket with the invoice number

Code 00425 2.1.1.4 <Number> not containing numeric characters

• Open a new ticket with the invoice number

Code 00426 1.1.6 <PECDestinatario> not completed against 1.1.4 <CodiceDestinatario> with value 0000000, or 1.1.6 <PECDestinatario> completed against 1.1.4 <Recipient Code> with value different from 0000000

• Open a new ticket with the invoice number

Code 00427 1.1.6 <PECDestinatario> completed against 1.1.4 <Recipient Code> with a value different from 0000000 1.1.4 <CodiceDestinatario> of 7 characters compared to 1.1.3 <FormatoTrasmissione> with value FPA12 or 1.1.4 < CodiceDestinatario> 6 characters against 1.1.3 <FormatoTrasmissione> with value FPR12

• Open a new ticket with the invoice number

Code 00428 1.1.3 <FormatoTrasmissione> inconsistent with the value of the VERSION attribute

• Open a new ticket with the invoice number

Code 00429 2.2.2.2 <Natura> not present compared to 2.2.2.1 <AliquotaIVA> equal to zero

• Open a new ticket with the invoice number

Code 00430 2.2.2.2 <Natura> present against 2.2.2.1 <VAT rate> other than zero

• Open a new ticket with the invoice number

Code 00437 2.2.2.2 <Percentage> and 2.1.1.8.3 <Importo> not present compared to 2.1.1.8.1 <Tipo> completed

• Open a new ticket with the invoice number

Code 00438 2.1.1.8.2 2.2.1.10.2 <Percentage> and 2.2.1.10.3 <Importo> not present compared to 2.2.1.10.1 <Tipo> completed

• Open a new ticket with the invoice number

• Code 00459 Value RF03 not allowed for field 1.2.1.8 <RegimeFiscale>

• Open a new ticket with the invoice number

Good to know

• Don't have a message with the error code? Data is probably missing in the customer sheet. Once the customer sheet has been updated, it returns to the list of

• If your code is not displayed above or you are still uncertain of the error, open a new ticket with the invoice number.