Mandatory Guest Fields in the Online Check-in

Modified on Fri, 9 Jun, 2023 at 9:27 AM

To ensure that our product is better optimised for you and your guests, we have streamlined the guest mandatory fields section with our latest update. You can now require the main guest to fill in this section when checking in online.


If you have six guests checking in to your property, you might want to request information from the main guest only, or you might need more information from all six guests - in some instances, you might want to have a hybrid of both. RoomRaccoon allows you to choose which information you need according to your preferences on guest data in the online check-in.


How to set this up


Step 1: Click on the Settings Module on the bottom left of the screen and navigate to the Account tab. 



Step 2: Scroll down to the Guest Data section.



Step 4: Choose the fields you want all your guests to fill or which ones you’d like the main guest to fill.

Step 5: Click Save.


Good to know


  • You may hide guest fields you do not need for the online check-in or booking.

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