The cash drawer in RoomRaccoon helps you easily track and manage all cash payments for greater transparency and accountability in your operations. This is a guide on how to use the cash drawer effectively, including opening and closing the drawer, handling discrepancies, and generating reports.
How to Use the Cash Drawer
Opening the Cash Drawer
Go to the Payments Module and select Cash Drawer.
Click Open Cash Drawer.
Count the cash in your register and enter the amount in the Total in Cash Drawer field.
Fill in the Employee Name field with the person responsible for registering the cash.
Use the Remarks field to record additional information, such as the reason for a discrepancy.
Recording Cash Payments
When a guest makes a cash payment, log it in the reservation as usual. The payment will automatically reflect in the cash drawer.
Closing the Cash Drawer
At the end of the day or shift, count the cash in your register.
Enter the total amount into the Total in Cash Drawer field and click Close Cash Drawer.
If the counted amount differs from the system’s recorded amount, this will be shown in the Difference column.
Maintaining a Fixed Float
Withdraw or deposit cash to maintain a consistent amount in the cash register.
Generating Reports and Reconciling Payments
Use the reports module from the left hand navigation to reconcile cash payments with total payments for the day.
Review the Difference column to identify any discrepancies between the counted cash and system totals.
Making Changes in the Cash Drawer
All changes made in the cash drawer are permanent and recorded in the Cash Drawer agenda.
If an error occurs (e.g., overcharging), create a credit note in the reservation to rectify it.
How to Credit:
Locate the reservation where the cash payment was made.
On the Paid With tab, click on Cash.
Enter the refund amount as a negative value (e.g., -£55 for a £55 overcharge) and click Save.
The refund will appear in the cash drawer as a payout from the float.
Good to Know
To maintain a fixed amount in the register, withdraw or deposit cash as needed.
Any discrepancies or changes in the cash drawer are logged for transparency and accountability.
By following this guide, you can efficiently manage cash payments and maintain accurate financial records in RoomRaccoon.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article