To access a complete list of all the guests which have registered in a certain period in your property in RoomRaccoon, simply access your reports menu.
Access your Reports Menu
Select the period you want to check.
In Reservations per country click on the blue arrow that you can find on the right top corner.
This will download an xls file with all your guest registration data.
The guest report has the following information
Reservation Number
Status
Check-in date
Check-out Date
Number of Nights
First Name
Surname
Age
Date of birth
Email address
Gender
City
Province
Country
Country of Birth
Nationality
City of Birth
Identification Type
Document number
Issuing Country
Issuing City
Tourist tax exemption
Days of stay in the selected period
Tourist tax in the selected period
Room category
Good to know
Portugal: INE only accepts 5% of total guests without registered Nationality. If you have INE connection you should always fill the nationality of all of your guests including PT ones.
If the country field has a “default country” entry this means no nationality was selected in the guest details.
This report can be used for City Tax monthly reports with City Hall. You will find all the info requested in this type of report.
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