How Can I Export a List of All Registered Guests in a Certain Period

To access a complete list of all the guests which have registered in a certain period in your property in RoomRaccoon, simply access your reports menu.

1. Access your Reports Menu

2. Select the period you want to check.

3. In Reservations per country click on the blue arrow that you can find on the right top corner.

4. This will download an xls file with all your guest registration data.

The guest report has the following information

• Reservation Number

• Status

• Check-in date

• Check-out Date

• Number of Nights

• First Name

• Surname

• Age

• Date of birth

• Email address

• Gender

• City

• Province

• Country

• Country of Birth

• Nationality

• City of Birth

• Identification Type

• Document number

• Issuing Country

• Issuing City

• Tourist tax exemption

• Days of stay in the selected period

• Tourist tax in the selected period

• Room category

Good to know

• Portugal: INE only accepts 5% of total guests without registered Nationality. If you have INE connection you should always fill the nationality of all of your guests including PT ones.

• If the country field has a “default country” entry this means no nationality was selected in the guest details.

• This report can be used for City Tax monthly reports with City Hall. You will find all the info requested in this type of report.