What is a White Label?

With our White Label feature, you can use your own custom domain for your property's Booking Engine. This means "Powered by RoomRaccoon" won't appear on your booking engine or in your booking documents, making it look more personalized and professional.

How to Set Up Your Custom Domain Using Cloudflare

1. Sign Up for Cloudflare:

   • Go to Cloudflare's sign-up page.

   • Complete the registration process.

   • Choose a plan that suits your needs. Cloudflare will now handle your domain's DNS (the service that translates your domain name into the website's IP address).

2. Update Your Name Servers:

   • Follow Cloudflare's instructions to update your domain’s name servers to point to Cloudflare. This step might take up to 24 hours to fully process. 

   • Here’s a guide on how to do it: Full Setup Process.

3. Add a DNS Record for Your Booking Engine:

   • After setting up your domain in Cloudflare, go to the DNS section in your Cloudflare dashboard.

   • Click on "Add Record."

   • Set the "Type" to CNAME.

   • In the "Name" field, enter your desired subdomain (e.g., booking.YourDomainName.com).

   • In the "Target" field, enter booking.roomraccoon.com.

   • Leave the "Proxy status" as Proxied.

   • Click "Save" to finish.

4. Enable SSL/TLS:

   • Go to the SSL/TLS section in your Cloudflare account.

   • Ensure your SSL/TLS encryption mode is set to Full. This keeps your data secure.

Additional Information

• Cost: This feature requires one upgrade slot in your RoomRaccoon plan. You can review our updated pricing here.

• Note: Only the DNS and Proxy need to be managed by Cloudflare. Cloudflare is not a hosting provider; it only handles DNS and security settings for your domain.

This guide should help you set up your White Label booking engine without needing deep technical knowledge.

How to set up the white label via Cloudflare

Add your domain name to Cloudflare:

1. Click on the link: https://dash.cloudflare.com/sign-up

• Go through the Cloudflare registration process.

• Select the plan you want to use - remember that you are now making Cloudflare your primary DNS provider. So you will need to go through their full setup process, which you can read about here:

  • https://developers.cloudflare.com/dns/zone-setups/full-setup

  • and here: https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/  

• Change your name servers to Cloudflare. Note that this may take up to 24 hours to process.

To start the process, follow these steps. 

2. Enter your site domain.

• Complete your nameserver setup 

Once complete, go to DNS >> Records, and click on Add record, as you are now creating a subdomain record for your domain that will be your white label booking engine.

3. Add your DNS record by clicking on + Add record tab

4. Fill in the record details by selecting the Type to be CNAME, then add the name for your subdomain, e.g., booking.[YourDomainName.com] Finally, enter the Target as booking.roomraccoon.com and click save. 

5. Leave the Proxy as Proxied.

• When White Label booking engine has been activated, 'Powered by RoomRaccoon' will be removed from the page.

6.  Go to the SSL\TLS section on your Cloudflare account - and ensure that your SSL/TLS encryption mode is set to Full

Important: Once you have completed all of the above, please contact our support team to finalise the activation. 

Good to know

• This feature costs you one upgrade slot. You can find our updated pricing policy here. 

• Only DNS & Proxy needs to change to Cloudflare when setting the white label up. Cloudflare is not a hosting provider.