How to Add a New Reservation

Modified on Fri, 31 Mar 2023 at 01:33 PM

How to Add a New Reservation

Although online bookings are very common, guests sometimes call to make bookings or if your property allows walk-ins then guests can make bookings at your reception. You can add bookings manually into your PMS using the reservations agenda.

In your agenda, you can see which of your rooms are available. Click on an empty room to initiate the booking.

How to add a reservation manually

  1. Click on Reservations in the fixed module on the left side of the screen.

  1. Click on the available date (white space) of the specified date.

  1. Enter the guests details. If they’ve stayed with you before you can search for their name and this will pre-fill guest details if not then you can add guest details.

  1. Choose the rate

5. Add the add-ons to the reservations that the guest wants.

6. Click Save

Good to know

  • The booker is the person who makes the reservation. The guests are the people that stay in your hotel. Click here for more on Bookers and Guests.

  • Use RaccoonPay to have access to different kinds of payment methods.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article