Are you ready to take full advantage of the RoomRaccoon platform?
Our customer training is designed to help you and your staff sharpen your skills and take full advantage of the many powerful features and tools. This is an excellent opportunity to make progress towards your goals, such as automating more tasks, increasing bookings or implementing dynamic pricing strategies.
See the full schedule below and register for your sessions.
Virtual Masterclasses
Ongoing training is important. RoomRaccoon hosts two cycles of expert instructor-led sessions each month to teach you how to use and navigate the RoomRaccoon system and features. Each cycle spans four days, you can register for them individually or for the full cycle.
The objective is to help you run your day-to-day operations more effectively and better utilize system functionalities.
Topic: Operational Training
Date: 17 July 2023
Time: 15:00-16h30 (GMT+2/CEST)
Learn more and register here.
Date: 24 July 2023
Time: 10:00-11h30 (GMT+2/CEST)
Learn more and register here.
Topic: Managing Rate Plans
Date: 18 July 2023
Time: 15:00-16h30 (GMT+2/CEST)
Learn more and register here.
Date: 25 July 2023
Time: 10:00-11h30 (GMT+2/CEST)
Learn more and register here.
Topic: Booking Optimisation Training
Date: 19 July
Time: 15:00-16h30 (GMT+2/CEST)
Learn more and register here.
Date: 26 July 2023
Time: 10:00-11h30 (GMT+2/CEST)
Learn more and register here.
Topic: Understanding RoomRaccoon Reports
Date: 20 July 2023
Time: 15:00-16h30 (GMT+2/CEST)
Learn more and register here.
Date: 27 July 2023
Time: 15:00-16h30 (GMT+2/CEST)
Learn more and register here.
Webinars
We host Webinar Wednesdays where you can learn about a particular topic of interest such as system modules and partner connectivities. Our aim is to inform you about the tools available and which you can connect to, how to use it and how it affects and/or improves your daily operations. We also discuss industry trends and practices and how to capitalize on them using your RoomRaccoon system.
Topic: RaccoonUpsell
Learn everything there is to know about our favourite revenue generating-feature, RaccoonUpsell!
Date: 5 July 2023
Time: 16h00 (CEST)
Learn more and register here.
Topic: Discount codes/ Negotiated rates and Booking agents
Learn how to create a perception of value by creating preferred rates and discounts to attract bookers.
Date: 12 July 2023
Time: 16h00 (CEST)
Learn more and register here
Date: 19 July 2023
Time: 16h00 (CEST)
Learn more and register here
Topic: Google Hotel Ads and booking channels
Learn about Google Hotel ads and the different booking channels we work and connect with.
Date: 26 July 2023
Time: 16h00 (CEST)
Learn more and register here
Topic: New Product Releases
Get insight into our latest features and functionality.
Date: 26 July 2023
Time: 16h00 (CEST)
Learn more and register here.
We would be delighted to have you join our training sessions and welcome your questions!
In-person Masterclass
RoomRaccoon started hosting live in-person Masterclasses in the Netherlands, Portugal, Spain, Germany and South Africa. We invite hoteliers to register and join a small and intimate group of seven properties (max two attendees per property) to learn more about RoomRaccoon’s system and functionality.
This is a great way to share insights and tips with other hoteliers while learning how best to achieve a higher return on investment with RoomRaccoon. It is also a great networking session with a complimentary lunch included.
Register for our next Masterclass in Cape Town, South Africa
Topic: Optimize Bookings: Leveraging RoomRaccoon's Full Product Collection for Enhanced Bookings
Gain valuable insights and learn how to effortlessly optimize your bookings by harnessing the full range of functionalities provided by the RoomRaccoon system.
Date: 21 July 2023
Time: 12h00-17h00
Learn more and register here.
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